Mparanza
Zero Retention Terms Support

Mparanza plugins

Customer Support

Get help with installing, configuring, and using Mparanza Codex plugins. Support is handled by Mparanza support.

Email fabio@mparanza.com

Sections

Request Help Local-First Support Boundary Protect Client Data Professional Use

Request Help

Email fabio@mparanza.com with the plugin name and version, your operating system, the Codex surface you are using, the steps that led to the problem, and the exact error message when available.

Support covers installation, configuration, plugin tools, generated workpapers, and unexpected plugin behavior.

Local-First Support Boundary

Mparanza plugins run in the AI environment and workspace you choose. For local plugin workflows, Mparanza has no automatic access to your files, plugin runs, or outputs and cannot inspect them unless you choose to share details.

Protect Client Data

Do not email client documents, passwords, API keys, tax identifiers, bank details, or other confidential information. Start with a description of the issue and, if useful, a redacted error message or minimal reproducible example.

Professional Use

Vera and other Mparanza plugins support professional work; they do not replace the professional's review, judgment, or responsibility for client advice and filed work.